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Resident Tools


 
 



 Helpful links for residents


 
  • Sexual Offender Search
    This database contains public record information on offenders classified as sexual predators and sexual offenders under Florida law because of a conviction for a sex-related crime and/or a specified crime against children.
     
  • Search Statewide Official Records
    Find information about mortgages, court judgments, marriage certificates, etc.
     
  • People Finder
    Free search engine to find all addresses a person has had.  Try typing in your own name you will be surprised how many of your previous addresses come up.
     
  • Red Tide
    Great resource for finding current red tide conditions.

     
  • Abandoned or Inoperative Vehicle Complaint
    Use this service to report an abandoned or inoperative vehicle. Any vehicle that cannot be legally driven on the street is considered an inoperative vehicle. This means that the vehicle must have a current license plate and must be operational.

     

  • Accumulated Junk, Trash or Debris on Private Property Complaint
    Use this service to report accumulated junk, trash or debris that occurs on private property. Things that most people would not normally use to decorate their yards are usually accumulations. Things such as lawn mowers, concrete blocks, lumber, and buckets for example should be stored away in a storage building or garage. At the very least, they may not be visible from the street and should be behind a fence or wall. This includes storage of garbage cans except on pickup day.

     

  • Address Not Posted / Not Visible
    Use this service to report buildings that are missing their addresses.

     

  • Animal Control (Hillsborough County)
    Animal Control is provided by the Hillsborough County Department of Animal Services.

     

  • Building / Structural Violation Complaint
    Use this service to report a structural violation complaint. This includes buildings with such conditions as peeling paint, broken windows, roof damage, and/or have been abandoned.

     

  • Cable TV Service Complaint
    The Office of Cable Communication provides assistance to Bright House Networks' subscribers who reside in the City of Tampa and who feel they are not receiving satisfactory service from the cable company. To file a complaint about Bright House Networks please fill out the form below.

     

  • Cave-In Problem Complaint
    Use this service to report cave-ins or depressions (sinking areas) over or near drainage ditches, pipes, inlets, manholes or culvert pipes.

     

  • Construction Work without Permits
    Use this service to report a condition where new construction, renovations or remodeling work is occurring to an existing home or building on private property, and there is no building permit posted on the job.

     

  • Curb (Asphalt ONLY) Repair
    Use this service to report asphalt curbs within the City of Tampa limits in need of repair.

     

  • Curb or Street Gutter Damaged Complaint
    Use this service to report damaged curbs or street gutters within the City of Tampa limits.

     

  • Ditch or Retention Pond Maintenance Complaint
    Use this service to report any ditches, drainage canals or retention ponds that need trash removed, grading or mowing.

     

  • Drug Dealing Complaint
    Use this service to report issues related to illegal drug activity in the City.

     

  • Erosion Problem Complaint
    Use this service to report erosion problems within the City of Tampa limits that are not related to construction sites. This includes embankments that are deteriorating and washing away, piles of dirt that are breaking down and washing into the street, and any ground erosion over or near drainage ditches, pipes, inlets, manholes or culvert pipes. Please use this link to
    report an erosion problem at a construction site.

     

  • Fallen or Low Overhanging Tree Limbs and Debris
    Use this service to report low overhanging tree limbs in a City of Tampa park that are causing an obstruction and need to be trimmed.

     

  • Fire Code Violation Complaint
    Use this service to report a fire code violation.

     

  • Fire Rescue Personnel Complaint
    Use this service to report discourteous treatment by Fire Rescue personnel.

     

  • Flooding Complaint
    Use this service to report all flooding caused by rainwater draining from a city street into a house or yard.

     

  • Graffiti Removal Request
    Use this service to report graffiti in a City of Tampa park.

     

  • High Solid Waste Bill Complaint
    Use this service to notify our offices of a possible error resulting in a high bill.

     

  • High Wastewater Bill Complaint
    Use this service to notify our offices of a possible incorrect bill.

     

  • High Water Bill or Incorrect Meter Read Complaint
    Use this service to notify our offices of a possible incorrect meter read resulting in a high bill.

     

  • Illegal Dumping or Accumulations on Right-of-Way/Alleyway Complaint
    Use this service to report illegal dumping or accumulated junk, trash or debris that occurs on public right-of-ways, streets or alleys within the City of Tampa limits.

     

  • Illegal Sign Complaint
    Use this service to report a code violation related to the posting of an illegal sign.

     

  • Illegal Tree Removal
    Use this service to report a protected tree being cut down or removed on private property, and there is no permit posted on the job. Examples of protected trees include oaks, pines, elms, etc. which are greater than 5" in diameter at 4.5' above grade.

     

  • Improper Drainage or Backup Problem Complaint
    Use this service to report improper drainage over or near drainage ditches, pipes, inlets, manholes or culvert pipes.

     

  • Manhole, Grate, Inlet top, Headwall Problem Complaint
    Use this service to report a manhole, grate, inlet top or headwall that is damaged or needs replacement.

     

  • Missed Commercial Dumpster Pickup
    Use this service to report a missed pickup of a commercial dumpster.

     

  • Missed Garbage Pickup
    Use this service to report a missed pickup for garbage, yard waste or blue box recycling.

     

  • Mosquito and Aquatic Weed Control (Hillsborough County)
    Use this service for Mosquito & Aquatic Weed Control services provided by Hillsborough County.

     

  • Noise Complaint
    Noise complaints should be directed to the Police non-emergency number 813-231-6130. Responses through the message center may not be responded to for up to 72 hours.

     

  • Objects in Right-of-Way (Streets, Roads, etc.)
    Use this service to report illegal objects in the right of way, i.e., railroad ties, walls or fencing, landscaping, basketball goals, paving, private signage, etc. Please do not use this service for emergency clean-up requirements; instead call 813-622-1940 24 hours a day.

     

  • Overgrown Lot or Yard Complaint
    Use this service to report a code violation related to an overgrown lot/yard. When the weeds and grass on the majority of a parcel of land has reached a height of twelve inches, it is considered overgrown. Overgrowth may also involve trees and vines that need to be trimmed.

     

  • Police - anonymous crime tips
    Report crimes or highly suspicious activity to the Police.

     

  • Pot Hole Repair Request
    Use this service to report a pot hole.

     

  • Prostitution Complaint
    Use this service to report issues related to prostitution activity in the City.

     

  • Public Nuisance
    Use this service to report a public nuisance.

     

  • Purchasing Vendor Concerns
    Use this service to inquire about or report problems and concerns regarding vendor protests, payment issues, and other related vendor questions.

     

  • Road Depressions, Sinkholes
    Use this service to report a dip in the street pavement or if there is a hole in the street or in the shoulder of the parkway/road.

     

  • Sewer Backup
    Use this service to report sewage backs up in a home or commercial facility. This condition may occur if a toilet will not flush, bathtub or sink will not drain and sewage/wastewater backs up.

     

  • Sewer Odor Complaint
    Use this service to report sewage odor from interior plumbing, a pump station, a manhole, or other source.

     

  • Sewer Overflows
    Use this service to report sewage running down the street, bubbling out of manhole, broken pipe, or pumping station.

     

  • South Tampa Area Reclaimed Project (STAR) Problem Report
    South Tampa Area Reclaimed Project - Use this service to report an issue regarding the
    South Tampa Area Reclaimed (STAR) Project. This includes repair of roads, sidewalks, curb, sod, landscaping, and sprinklers damaged by the reclaimed project.

     

  • Street Light Out / Needs Replacement (TECO)
    Street light malfunctions are addressed by Tampa Electric Company. An online form is available to notify TECO of street lights or area lights that are out or malfunctioning. Street lights are located on public roads. Area lights are located on privately-owned roads or property.

     

  • Street Sweeping Request
    Use this service to request street sweeping services for non-scheduled events within the City of Tampa limits.
    View maps of street sweeping routes and schedules.

     

  • Traffic Issue
    Use this service to report issues related to traffic enforcement or congestion in the City.

     

  • Traffic Sight Obstruction Concern
    Use this service to report obstructions in sight lines at locations where a motorist view is obstructed of approaching traffic or of a traffic control device.

     

  • Traffic Sign Repair (Down, Missing, Damaged or Faded)
    Use this service only to report a missing or damaged street name sign where the situation does NOT require immediate attention.

     

  • Traffic Signal Timing Concern
    Use this service to report a problem with a traffic light or signal where the situation does not require immediate attention. Excessive timing delays are instances that are of a non-emergency nature. Please do not use this service to report failures; instead please call (813) 622-1940 for immediate attention.

     

  • Tree Down Complaint
    Use this service to report a fallen tree in a City of Tampa park.

     

  • Trees Need Trimming
    Use this service to report trees on City property that need to be trimmed.

     

  • Utility service - report high bill or meter read
    Is this month’s City of Tampa Utility bill significantly higher than usual? If it is, there are several steps you can take on your own to resolve the situation.

     

  • Wastewater Personnel / Crew Complaint
    Use this service to report a Wastewater employee or crew behavior (driving, work, rudeness, etc.).

     

  • Water Pressure Issue
    This service is provided for you to report an issue related to water pressure. “Low water pressure” issues may be easily resolved within your residence. Customers experiencing low pressure often find debris clogging their faucet aerator screens. An easy way to help determine where the pressure problem may be is to open an outside spigot. If you have good pressure at the spigot, then the problem is located within the plumbing system. If that’s the case, you should consult a plumber to see what remedies are available.

     

  • Water Quality Complaint
    This service is provided for you to report a concern related to water quality. Cloudy or discolored water may be due to construction in the area, hydrant flushing or deteriorating internal plumbing. This may be easily resolved within your residence by running the cold water in your bathtub for a minute or two.

     

  • Water usage violation reporting
    Report water usage violation through this form.

 

  • Zoning Violations
    Use this service to submit questions about or report violations to the City's Zoning code, such as violations of the height limits, setback encroachments, or illegal uses.